Delivery and Returns Policy
UK & Worldwide Delivery on all products.
Please allow 3 – 5 working days for order processing and depending on the product please allow another 6 – 10 working days for delivery.
Please be assured we will do our utmost to process your orders as swiftly as is possible, and do feel free to contact us at firstname.lastname@example.org if you have items you would like to be fast tracked for special occasions or that last minute gift. We are always happy to help.
Please do allow extra time for goods to arrive when ordering outside of UK.
The buyer will be responsible for any additional customs fees/duties/taxes. Please be prepared for these additional fees if you reside outside of the UK.
If the address provided is found to be incomplete/insufficient for delivery, or the package is unclaimed and returned to sender, the buyer will be responsible for additional shipping charges.
We find that we have remarkably low requests for return and we are proud of the high-quality products we offer. However, we understand that there may be cases in which you need to refund or exchange your order and we are more than happy to accommodate your requests on products that have not been damaged or tampered with. Requests for returns and exchanges must be communicated via email within 14 days of delivery confirmation.
Please email Dragonfly Lifestyle for any further questions at email@example.com
UK 1st Class £3.50
UK Tracked £6.50
Europe tracked £9.95
All other countries tracked £13.95